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June 29, 2006
Scheduled Maintenance: 7/11/2006 4:00-5:00 AM PST
Userplane will be working on some core equipment on July 11th, 2006 from 4:00 AM to 5:00 AM. There will be downtime for a portion of this period in order to ensure no data corruption occurs.
Thank you,
Userplane
Posted by Nate Thelen at 11:05 AM
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Webchat 1.9.0
New: Added room moderation feature. Admins can now turn on room moderation which forces all messages to be approved by an admin. There is also a new user type (Speaker) which is not bound by moderation
Bug Fix: Sometimes users would be restricted from initial room after chat reload
Bug Fix: Changed font for Norweigan so that all chars should show up
Bug Fix: Room admins weren't treated as room admins
Bug Fix: Prevent smileys from appearing in the ban notification that gets sent to a room when a user is banned
Bug Fix: Specified smaller font sizes for a few of the spanish locale strings so they fit better
Bug Fix: Changed XML parser to UTF-8
Bug Fix: Fixed smilies for spanish
Posted by Nate Thelen at 10:55 AM
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June 14, 2006
XML Server IP Change: 6/20/06
Starting as soon as next Tuesday (6/20/06) we will be sending XML calls from an additional range of IP's. If you are restricting access to your XML file based on IP, please mail support@userplane.com for the list of IPs you will need to allow on your firewalls and/or app servers.
Thanks,
Userplane
Posted by Shane Hall at 11:11 AM
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June 13, 2006
Service Problems morning of 6/13/2006
One of Userplane's network switches at the datacenter started showing problems this morning that caused intermittent connection failures to a portion of our Apps clients. The switch was swapped out and we returned to normal connectivity shortly after the problem was detected.
Thanks,
Userplane
Posted by Nate Thelen at 11:13 AM
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June 03, 2006
Application Stats Down From 3:15AM to 9:30PM Today
Our stats engine for our applications went down today from 3:15 AM through 9:30 AM. We have put in place software that will reboot the stats package if this ever happens again to ensure stats are up from here on out. We appologize for any trouble this might have caused!
Thanks,
Userplane
Posted by Nate Thelen at 10:46 PM
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